Negligent, half-a**, unprofessional. I had work done to my car here after getting into an accident.
Took them a week for the repairs and on the way home from the shop my car broke down, headlight was unplugged, and found loose articles inside my engine bay. Returned car to shop. Got it back the next day, car broke down again a couple days later. Turns out that they "missed" that I had a blown head gasket.
Three weeks later and my car is now at the make and model dealership. They assisted me in getting setup for another rental and getting my car towed to the dealer, so I must thank them for that (even know it should be expected).
The paint work looked nice but other than that I would NEVER return to this shop for any service or sales.. Find another shop.
Monetary Loss: $250.