2 years ago I thought about looking for a new car I made the mistake of going to gates chevy world alone wow before I knew it they had my car in the back me signing papers at the same time I found out I had some health problems cancer I took the car back the same night...Read more
Don't ever go to the gates in Granger!!! They will put you in cars not in your budget then ask you if you can make a payment almost $100 over your budget! Needless to say I went to another Gates and got all taken care of in 1 day... Went to Granger gates on 3 different...Read more
We took our car in to have a timing belt gasket replaced. Received a call after Chevy had our car 7 hours that it was something else. They never called to tell us they were keeping the car over night. Picked up car and the anti freeze leak wasn't fixed. Had to schedule...Read more
well i bought a GMC 2500hd and have had it a week and now there is fuel problems when i bought the truck i was told there was a exstended warranty available thought i got it and no they say no warranty at all. been a chevy guy all my life think might just try a...Read more
I went to gates on mckinley in mishawaka to trade in my old car and upgrade since I have 3 kids and my precious car was getting old. They seemed nice and all about the customer and working with you so I was happy even though my credit sucked. I got a 2005 chevy...Read more
Purchased a brand-new 2012 black Silverado in November of last year. The truck came with a chrome package that included chrome rails on each side of the truck bed. Several months I notice that the chrome was flaking off the bed rails and called the salesman who said...Read more
Negligent, half-a**, unprofessional. I had work done to my car here after getting into an accident. Took them a week for the repairs and on the way home from the shop my car broke down, headlight was unplugged, and found loose articles inside my engine bay. Returned...Read more
Last year my husband was hit by a Pepsi delivery truck. Not only did we get a shady deal with Pepsi compensating our losses but the dealership where we got our new car from didn't do us any favors either. First off the salesman lied to my husband just to get the...Read more
WE PURCHASED VEHICLES FROM GATES ON 5/21/2008,I BROUGHT ALL THE INFORMATION THEY REQUESTED TO FINANCE OFFICE ON 5/22/2008 , ALSO THEY DID NOT REQUIRE A DOWN PAYMENT THEY TRADED THE TRUCK AT 3000 IT WAS TO GO TOWARD THE GRAND PIX NONE REQUIRED ON THE IMPALA,WE TOLD THEM...Read more
Reneged on two car deal after only 3 weeks. My mother and I drove off the lot with both cars and then after two weeks were notified that we both needed co-signers. We were also told they could not finance after signing took place. They took my 2000 Chevy Blazer as a...Read more
Gates Chevy World Customer Care Review
GATES CHEVY WORLD
My daughter came from Chicago and was shown very bad customer service by Paris who works in finance. She didnt get a car and no courtesy ride to the train station. What a shame they rather sell a car than treat a person with good customer service. Lesson learned won't be sending no one else to Chevy Gates on Mckinley.
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